Started as a Corporate Social Responsibility (CSR) initiative, the project has established primary healthcare centres as kiosks where rural doctors treat their patients and track their progress using an IT solution developed by iKure. The solution enables doctors to capture health information of their patients. The application also interfaces with diagnostic devices, thereby eliminating manual input of data into the system and captures vital statistics in the patient’s health profile. Whenever need arises, these rural doctors use the same IT solution to collaborate with specialist doctors in hospitals in Kolkata to seek advice on further treatment of their patients or refer cases for next level of care to be provided at the urban centre.
iKure’s solution cuts down the time to diagnose the healthcare problems of rural patients and helps doctors in rural and urban centres to collaborate to ensure continuity of care for the poor. With the localization capability i.e. user-interface in the regional language, the solution ensures wider acceptability and ease of use. The solution also addresses the connectivity issues in rural areas by using data synchronization, i.e. the data is collected in the local application and gets synchronized with the server as and when the network is available. The CSR partner helps in making the treatment affordable for the rural patients. The partner team of eminent medical professionals works on strengthening the healthcare facilities in the rural areas through training of health workers and medical practitioners and collaborates with research organizations in India and abroad to develop low-cost high-quality diagnostic equipment that can work in rural conditions. iKure believes that forming effective partnerships with various stakeholders aiming to address healthcare needs of the rural masses is one of the best way forward to provide affordable and accessible healthcare to the poor.
Integrating operations of the hospital to improve care delivery
Faced with the challenge of dealing with multiple IT products and user-unfriendly applications, a Bengaluru-based tertiary care hospital engaged iKure to build its hospital management solution that helps it to make its processes even more patient-centric. Having installed various IT products to manage its different departments like out-patients, diagnostics, pharmacy etc., the hospital found its patients grappling with longer transaction durations and its staff managing data in software systems which never integrated. iKure’s solution integrated care delivery through various patient touch-points of the hospital and through its Android-based mobile application has helped hospital’s doctors to keep a track on the health progress of their patients on-the-go. More so, the healthcare organization benefitted from the management reporting and analytics platform to help it take more informed decisions. With healthcare operations becoming ever complex, a healthcare organization might find it very difficult to focus on care delivery and continuity of care through its various departments for a patient. iKure’s approach to healthcare solution development is built on twin-pillars of integrated operations model and patient-centricity. Data reporting and analytics has been built into the system to provide greater visibility for operational performance indicators to help the hospital manage its costs and make its services affordable for its patients.